Privacy Policy Effective Date: [Insert Date] Plumb Text ("we," "our," or "us") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you communicate with us, including through text messaging and video messaging services.

1. Information We Collect We may collect the following types of personal information: - Name - Phone number - Email address - Communication history (e.g., text or video messages) - Any content you voluntarily provide in messages - Technical data (e.g., IP address, device information)

2. How We Use Your Information We use the information we collect to: - Respond to inquiries and provide customer support - Send service-related messages, including appointment reminders, updates, and follow-ups - Improve our services and user experience - Comply with legal obligations By texting our phone number, you consent to receiving replies through SMS or video messages.

3. Consent to Communications By initiating communication via text message, you: - Consent to receive responses from us via SMS and/or video messages - Acknowledge that message and data rates may apply depending on your mobile carrier - Understand that you can opt out at any time by replying "STOP" to a message

4. Sharing Your Information We do not sell or rent your personal information. We may share it with: - Service providers who help us deliver our services (e.g., SMS platforms) - Legal authorities when required by law or to protect our rights All third parties are required to maintain the confidentiality and security of your information.

5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

6. Your Rights and Choices Depending on your jurisdiction, you may have the right to: - Access, update, or delete your personal information - Withdraw consent for communications - File a complaint with a regulatory authority To exercise your rights, please contact us at the information below.

7. Third-Party Links Our communications may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their policies.

8. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated "Effective Date."

9. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us: Plumb Text Email: Plumbdiy@plumbtext.com Website: https://www.plumbtexts.com Phone: 844-756-2898